British Gas : How To Thaw A Condensate Pipe

British Gas engineer Toby Jones, shows you how to thaw a frozen condensate waste pipe.
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A condensate pipe carries condensation from your boiler to your outside drain. During cold weather the condensation in the condensate pipe may freeze and cause your boiler to shutdown.

1) First confirm the condensate pipe is frozen
2) Locate the bloackage
3) Thaw the pipe, slowly pour hot water over the pipe
4) Restart the boiler

Check out this video on how to keep your boiler and central heating system working efficiently this winter

At British Gas we offer a number of services from our homecare packages that cover any boiler, central heating, appliance repairs and services and one off emergency repairs. Check out our website for more information:

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